Trust & Safety

Welcome to HousingPanda, the trusted platform where students can sublet their apartments to verified and vetted summer interns with confidence. Our mission is to create a secure and scam-free marketplace that takes the uncertainty and risk out of subletting, ensuring a safe and easy process for both hosts and guests. 


Our Commitment to Safety


1. Verified Users:

We validate identities and university enrollment status to ensure that only trustworthy individuals can participate in our community. 

2. Secure Transactions: 

Our platform uses secure payment gateways to facilitate transactions via Stripe and Paypal. This ensures that all financial exchanges are secure, providing peace of mind for both parties.


3. Transparent Listings: 

We require detailed and accurate listings from sublessors, including photos, descriptions, and rental terms. This transparency helps sublessees make informed decisions and eliminates the risk of misleading information.


4. 24/7 Support: 

Our dedicated support team is available around the clock to assist with any issues or concerns. Whether you need help with a listing, a transaction, or any other aspect of our service, we're here to support you every step of the way.


5. User Reviews and Ratings: 

Our review and rating system allows users to share their experiences and provide feedback. This helps maintain a high standard of quality and trust within our community.


How We Protect You


  • Profile Verification: All users must verify their profiles with valid identification before engaging in any payment transactions.
  • Secure Communication: All communications between users are secure and monitored to detect and prevent fraud.
  • Escrow Service: Our secure escrow service for security deposits and rent holds payments until both parties are satisfied, ensuring fair and safe transactions.


At HousingPanda, your safety is our top priority. We are dedicated to providing a reliable and secure platform for subletting, so you can focus on what matters most – finding the perfect place or the ideal tenant without any worries. If you have any questions or need assistance, please don't hesitate to contact our Trust and Safety team at support@housingpanda.com. Thank you for choosing HousingPanda, where trust meets convenience!